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Terms & Conditions

Effective Date: July 6, 2026

Welcome to comfortprotoday.com, the website of ComfortPro Heating and Cooling, LLC ("Company," "we," "our," or "us"). By accessing or using this website, scheduling services, or purchasing services through our website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our website.

1. Services

ComfortPro Heating and Cooling, LLC provides residential and commercial HVAC services, including but not limited to:

  • Heating and cooling system installation

  • HVAC repair services

  • Preventive maintenance

  • System inspections

  • Indoor air quality solutions

  • Other related HVAC services

All services are subject to availability and may vary based on location.

2. Estimates and Pricing

Any estimate or quote provided through our website, by phone, or in person is based on the information available at the time.

Actual pricing may change if additional work, parts, repairs, or unforeseen conditions are discovered during the service visit. We will discuss any material changes with you before proceeding whenever reasonably possible.

3. Scheduling and Appointments

Customers are responsible for providing accurate contact information and ensuring safe access to the property during scheduled appointments.

If you need to reschedule or cancel an appointment, please notify us as soon as possible.

Missed appointments or appointments where we cannot access the property may be subject to a service or trip charge where permitted by law.

4. Payments

Payment is due according to the terms provided at the time of service unless other arrangements have been made in writing.

We accept online payments and other approved payment methods.

Online payments are processed through secure third-party payment processors. ComfortPro Heating and Cooling, LLC does not store complete credit or debit card information on its servers.

Failure to pay may result in additional collection efforts or other remedies available under applicable law.

5. Refunds

Refunds, if applicable, are handled in accordance with our Refund and Cancellation Policy.

6. Customer Responsibilities

Customers agree to:

  • Provide accurate information regarding service requests.

  • Maintain a safe work environment for our technicians.

  • Secure pets before service appointments.

  • Ensure that utilities necessary to perform the work are available.

  • Promptly inspect completed work and notify us of any concerns.

7. Warranties

Manufacturer warranties on equipment and parts are subject to the terms established by the manufacturer.

Any workmanship warranty provided by ComfortPro Heating and Cooling, LLC will be communicated separately at the time of service or installation.

Except as expressly stated, no additional warranties, express or implied, are made regarding services or materials.

8. Website Use

You agree not to:

  • Use this website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Copy, reproduce, or distribute website content without our written permission.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, design elements, and other materials, is the property of ComfortPro Heating and Cooling, LLC or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ComfortPro Heating and Cooling, LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website or our services.

Our total liability for any claim relating to services or the website shall not exceed the amount paid by you for the specific service giving rise to the claim, except where prohibited by law.

Nothing in these Terms limits liability that cannot be excluded under applicable law.

11. Third-Party Services

Our website may contain links to third-party websites or use third-party services, including payment processors and scheduling platforms.

We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Governing Law

These Terms and Conditions are governed by the laws of the State of Oregon, without regard to its conflict of law principles.

14. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised Effective Date.

Your continued use of the website after any changes constitutes your acceptance of the revised Terms.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

ComfortPro Heating and Cooling, LLC

Portland, Oregon

Website: comfortprotoday.com

Phone: 503-347-9637

Email: comfortproheat@gmail.com

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